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FAQ

FAQ about CandidTech

Q1: What's do you sale ?

A: We are professional in the design, development, produce and sale of automotive vision perception system products and solutions. Our product lines cover automotive camera for different applications, including rear view, front view, side view and around view, Dash Cameras,360 Panoramic View Systems, ADAS products and the like.


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Q2: What are your cooperative partner and your main market?

A: Our partners are mainly from Mainland Chinese Mainland, the United States, Germany, the Netherlands, France, Brazil, Japan, India, Taiwan, etc.and won the recognition of many well-known domestic and international mainstream automotive manufacturers like Volkswagen, Paccar, Nissan, Toyota, SAIC MAXUS, Geely and the likes.

 

Q3: What is the capacity of your factory?

 A: The current capacity of our factory is 100,000 units car camera module per month. For automotive camera assembly, we realize 95% automated production.

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Q4: How do you ensure the quality of the car cameras?

A:

1)CNAS laboratory: we own an in-house laboratory accredited by

CNAS, supported by professional and reliable testing equipment and

Experienced engineering team,meeting the strictest quality requirements for OE Market and Aftermarket.

2)High quality material: We use high quality automotive grade materials from well known brands.

3).Rich experiences workers: Most of our workers have rich experience for 18 years.

4)Strick QC: During the manufacturing,our quality control department will take inspection frequently. And you also welcome to come to check it.

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Q5: Can you do the design for us?

A: Yes. we have a professional team having rich experience in OE grade car camera design. Just send us your camera SOR(specification of requirement) chart, and vehicle type that the camera would be used for, and we will make a initial proposal for your reference.

 

Q6: How about the After-sales service ?

A: We offer thoughtful after-sales service.
1) 24-hour online servive.
2) Three-year warranty for the camera.

 

Q7: What's the payments terms?

A: We can accept TT , Western & Union, cash.

 

Q8: Are you factory or trading company ?

A: We are a customize vehicle camera factory for 20 years ,with hundreds of experienced workers, and covering 12000 square meters in Panyu Distinct, Guangzhou, China.

 

Q9: What's the MOQ (Minimum Order Quantity) ?

A: our car camera minimum order quantity is 100 pieces. We accept volume orders. The more quantity, the cheaper the price.

 

Q10: What is your logistics system like? How do you ensure timely delivery?

A: We accept sea, air and express transportation, and have long-term cooperation agreements with well-known global logistics companies, and can get very big discounts!

 

Q11: How do you manage your inventory? Do you support Just-In-Time (JIT) delivery?

A: We support inventory orders placed 3-4 months in advance to arrange for material procurement and production to meet the urgent shipment needs of our customers.

 

Q12: What is the expected lifespan of your parts? How should they be maintained?

A: For OE parts camera, the lifespan could reach 8-10 years, and we support maintain camera system through the OTA upgrade program.

 

Q13: Do you provide technical support and training? If so, what does it include?

A: We have a lot of experiences working with overseas customers for project development. Our team support online meeting assistant and on-site technical support.


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